Testimonials

Stakeholders and clients

Absolute star

Becky is an absolute star and a brilliant ambassador. I came away from our work with a fresh design and a bunch of useful new skills.

— Customer Insight Manager

Adds value

Becky is great at explaining how things work and at ironing out issues. She has a real creative eye and a drive to add value.

Can-do attitude

Working with Becky was a pleasure due to her efficiency, approachable nature and can-do attitude.

Professional

Becky’s level of professionalism and commitment to her craft is high, always pushing for an appropriate user-focused solution but with one eye on practicality and a calm capacity to manage sometimes conflicting input and steers from a wide variety of stakeholders.

— Executive Product Manager

Joy to work with

Becky has such a great collaborative style. Some UX folks get caught up in waffle, or sucked into creative processes that aren’t fit for purpose, but I didn’t experience that with Becky at all. A joy to work with.

Fierce advocate

[Becky is] a fierce advocate for good user experiences, and will very diplomatically speak up for our users in the face of competing priorities, which is much needed.

— Content Designer

Smashed it

Becky smashed it out the park with her straight talking approach and pure creative bent. Loved it. My kind of person.

— Freelance Product Leader

Outcomes-focussed

Becky is always happy to help, with a passion for all things UX and getting the best outcomes.

Approachable

[Becky is] the most approachable and friendly UCD in the team 💛

— Business Analyst

Pragmatic designer

Becky is a really knowledgeable and pragmatic designer with loads of good insights. It’s been a real pleasure to work with her and it’s sad to see her move on. A really great member of the team.

— Accessibility Specialist

Insightful

Becky is insightful in meetings and pragmatically brings the team back to the requirements, flagging issues early and keeping the focus on priorities. She communicates with clarity and isn’t afraid to say what needs to be said (to the benefit of the team). It’s been great working with her.

Colleagues and peers

Collaborative

It felt like Becky had been a part of the team for a very long time. She has a lot of resilience and patience and is so good at collaborating and communicating with team members.

— Senior Content Designer

Approachable

One of Becky’s best attributes is her friendly and approachable manner. She is supremely kind, easy to talk to and helped me massively by being a person I knew I could ask questions of without judgement.

Team player

Becky is a team player who’s great at collaborating and helping to find a solution together. She shares her process and is a logical thinker, allowing her to break through some of the ‘noise’ during the initial phases of a brief.

Creative

Becky is full of great ideas and offers lots of options. She’s really creative and solutions-focused, and I really enjoyed working with her.

— Product Manager

Gold standard

I still consider the work Becky did for us as the gold standard.

Takes the initiative

Becky takes the initiative, delivers good solutions and is very professional. I can always rely on her to give honest feedback.

Pushes the boundaries

Becky is a talented designer who delivers user experiences that push the boundaries whilst constantly keeping technical constraints in mind.

— Technical Lead

Diplomatic

Love working with Becky – she always fights our corner and deals with stakeholders in a firm but diplomatic way. She makes sense of briefs really quickly. She is also on-hand to lend a listening ear to me and the whole squad when we need a quick rant or advice.

Valuable insights

Becky has extensive experience as a UX Design Leader and provided valuable insights to my podcast which I’m confident listeners would take a lot from, as I certainly did.

Managers

Cheerleader

Becky has a positive attitude and gets good feedback from the team in terms of being a cheerleader for them, providing pastoral support is a good skill and great for managing team health.

Visibility

Mentions of UX have increased by many hundred percent [since Becky joined our team] 👏

— Senior Marketing Manager

Got stuck in

Becky immediately got stuck into her first client project, proving design can support awareness and understanding of the benefits of user-centred design whilst gradually taking the client on a journey of discovery.

Reports

Mentor

I’ve been able to balance project work with internal initiatives that benefit our teams. I also avoided burnout by practicing setting appropriate boundaries between project work, other work and personal life – thank you Becky for the mentoring on this!

— Senior UX Designer (direct report)

Comfortable

Becky felt so comfortable to be around ever since she joined and I’ve always felt like I could speak to her about anything!

Guidance

Her guidance has helped me time and time again and I’m very grateful to have her support, no matter what I’m going through!

— Senior UX Designer (direct report)

Supportive

A supportive and super friendly manager from the off… kindly introduced everyone to me with pronouns and all… everyone in the team has respected those since.

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