Honours
September 2020
Adobe: Adobe UX Designer to Watch
Named one of Adobe’s top 10 global up-and-coming User Experience Designers.
Work experience
2023 to present
Hippo: Lead UX Consultant, DI&B Forum member and Accessibility Champions founder
2022 to 2023
Bupa: Lead Product Designer (UX)
2021 to 2022
National Institute for Health and Care Excellence (NICE): Head of Digital Product Design
2020 to 2021
Barbican Centre: UX Lead
2019
Citizens Advice: UX Designer
2019 to 2020
The Manna Centre: Volunteer
2016 to 2019
Cancer Research UK: Digital Producer, UX Designer, and Volunteer
2015 to 2016
Camden Council: Digital Experience Officer
Have an in-depth look at some specific case studies.
Qualifications
2025
W3C and edX: WAI0.1x: Introduction to Web Accessibility (certificate)
2025
UPFRONT: Bond 9 (certificate)
2025
Kallidus: GDPR UK (certificate)
2024
Google: Foundations of User Experience (UX) Design
2022, renewed 2024
Scrum Alliance: Certified Agile Coach (note: I’m using the inclusive title) (certificate)
2020
Bunnyfoot: Practical Accessibility
2019
UAL, Chelsea College of Arts: User Experience (UX) Design short course
2014
Institute of Leadership and Management: Level 3 in Leadership and Management
2014
City and Guilds: Introductory Certificate in Customer Service
2011
City and Guilds: NVQ Level 2 in Business and Administration
2004 to 2007
University of Central Lancashire: BSc (Hons) Media Production and Technology
Tools
- Adobe XD
- Asana
- Axure
- Balsamiq
- Confluence
- CrazyEgg
- Dropbox Paper
- Drupal
- Figjam
- Figma
- Google Analytics
- Google Optimize
- Google Workspace
- Hotjar
- Jira
- Miro
- Optimizely
- Optimal Workshop
- Slack
- Sketch
- Smart Survey
- Trello
- Usability Hub
- UserTesting.com
- WordPress
- Zoom
- And more…
Processes
- A/B testing
- Accessibility auditing
- Accessibility testing
- Analysing heatmaps
- Analysing scrollmaps
- Card sorting
- Competitor analysis
- Comprehension testing
- Desk research
- Facilitation
- Fake door testing
- First click testing
- 5 second testing
- Guerrilla testing
- Journey mapping
- Multi-variate testing
- Persona creation
- Prototyping
- Sketching
- Surveys
- Tree testing
- User interviews
- User research
- Usability testing (lab-based and remote)
- Wireframing
- Writing discussion guides
- And more…
Testimonials
“Becky is a talented designer who delivers user experiences that push the boundaries whilst constantly keeping technical constraints in mind.” — Technical Lead
“Working with Becky was a pleasure due to her efficiency, approachable nature and can-do attitude.” — Marketing Manager
“I still consider the work Becky did for us as the gold standard.” — Taxonomy Manager
Read more testimonials, from colleagues, clients, and direct reports.
Features
I love sharing my experience and learning from others. Take a look at my articles, interviews, and speaking experience.